FAQ
Questions about workflow, AI responsibility, offline use, and billing.
Written for veterinarians and practice decision-makers evaluating a serious product, not for consumer pet-owner traffic.
What does offline-first mean in VetGnosis?
You can keep working with patient records and consult details when connectivity is unreliable. Sync status stays visible so you know what is saved locally and what will update when you are back online.
Does VetGnosis diagnose cases automatically?
No. VetGnosis provides AI-assisted differential support within a clinician-led workflow. Final diagnosis, treatment, and case decisions remain the responsibility of the licensed veterinarian.
Who is VetGnosis built for today?
VetGnosis is individual-first today: independent veterinarians, ambulatory and mobile vets, field vets, production-animal vets, wildlife vets, and small clinics evaluating a more structured workflow.
What is included in the free trial?
The free plan includes 5 one-time AI differential credits, enough to evaluate how structured records and AI support fit together before choosing a paid plan.
How does web billing work?
VetGnosis offers clear paid plans and optional credit packs. If you have questions before choosing a plan, the team can help you confirm the right fit for your practice.
Are credit packs separate from subscription plans?
Yes. Credit packs are add-ons for clinicians who need extra AI differential support without immediately changing plan tier.
Is VetGnosis for pet owners?
No. VetGnosis is built for veterinary professionals and practice operators, not consumer pet-owner use.
Will clinic and team features expand later?
Yes. VetGnosis is individual-first today, with deliberate room for clinic and team workflows as the product matures.